FAQ

WHAT IS THE TIME FRAME ON DELIVERY?

You can expect to receive your order within 5-10 business days of the purchase date. All orders

are shipped from our warehouse based in Melbourne.

Please note that delivery dates will moderately differ depending on the customers state

of residence.

DO YOU HAVE EXPRESS SHIPPING?

Yes, all of our orders are sent express with local Australian Couriers.

WHAT HAPPENS IF I'M NOT HOME TO ACCEPT THE DELIVERY?

In all cases, Superstars Collection finance on your behalf for insurance and signature on

delivery. In the event that you are not home to accept the delivery, a card will be left at your

address with the necessary information regarding collection at your local depot, or re-delivery at a

convenient time.

CAN I TRACK MY ORDER?

Yes, all of our shipments include tracking numbers which will be provided to you automatically

once your item is dispatched. The dispatch details will be sent to your nominated email

address entered in check-out.

DO YOU SHIP TO P.O. BOXES?

No, we do not ship to P.O. Boxes. This is due to the dispatch insurance policy. A nominated

person must sign for the item once it's received, which can only be actioned at a home address.

WHAT METRICS ARE THE PRINTS MEASURED IN?

All of our prints are in CM (centimetre) measurement. If you have any enquiries about sizing,

please contact us for further clarification.